Refund and Cancellation Policy
1. Cancellation Policy
Service Cancellation by Client:
- Clients may request the cancellation of services by submitting a written request to info@deitetech.com.
- Cancellation requests made within 7 days of service initiation may be eligible for a partial refund, depending on the work completed.
- After 7 days, no refunds will be provided for services already in progress or completed.
Cancellation by Deite Technologies:
- We reserve the right to cancel any service if the client violates our terms of service or engages in unethical or illegal activities.
- In such cases, no refund will be provided.
2. Refund Policy
Eligibility for Refund:
- Refunds will be processed only if a formal cancellation request is approved.
- If a project is terminated due to reasons from the client’s end, a refund will be calculated based on the work completed.
Non-Refundable Services:
- Domain registration, hosting charges, third-party service fees, and software licenses are non-refundable.
- Any promotional or discounted services are non-refundable.
Partial Refunds:
- For services canceled mid-project, a partial refund may be issued after deducting the charges for completed work and any associated expenses.
3. Refund Process
- All approved refunds will be processed within 14 business days from the date of approval.
- Refunds will be issued through the original payment method used during the transaction.
4. Contact Us
For any refund or cancellation-related inquiries, please contact us at:
- Email: info@deitetech.com
- Address: Unit No. 1032, Spaze iTech Park, Sohna Road, Sector 49, Gurugram – 122011, Haryana, India
We value your business and strive to resolve any concerns promptly.
Note: Deite Technologies reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Please review this policy periodically for any changes.